Shipping Policy

Welcome to our store! We are committed to delivering your order quickly and safely across the United States.

United States Shipping Only

We currently ship exclusively within the United States. At this time, international shipping is not available.

Order Processing

Orders are processed within 1–2 business days after payment is confirmed.

Orders are not processed or shipped on weekends or U.S. holidays.

Shipping Time

Estimated delivery time for most U.S. orders is:

Standard Shipping: 10-15 business days

Economy Shipping: 5-8 business days

Express Shipping: 3–5 business days (if available at checkout)

Delivery times are estimates and may vary depending on carrier delays, weather conditions, or high-demand periods.

Shipping Costs

Shipping charges are calculated and displayed at checkout before payment is completed.

We may offer free shipping promotions on selected products or qualifying orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can track your package.

Incorrect Shipping Address

Please verify your shipping address before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.

Lost, Delayed, or Stolen Packages

If your package is delayed or marked as delivered but cannot be located, please contact the shipping carrier first.

If you still need assistance, contact us and we will do our best to help resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the item and packaging.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@sapnil.com. Please note that returns will need to be sent to the following address:

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@sapnil.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@sapnil.com.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.